ABOUT ME
Welcome to my portfolio! I’m Alex Da Silva, a seasoned Designer based in Australia. With nearly a decade of experience and over 12,000 hours of project work, I’ve worn many hats, from service designer to UX/UI designer and product designer. I consider myself an end-to-end designer, specialising in guiding businesses of all sizes to create and enhance services and solutions that not only meet their customers’ needs but also achieve business goals. Dive into my portfolio to discover how I can elevate your offerings and bring joy to your customers.
Service Designer
Tackle complex problems and find the best balance between what is desirable, feasible, and viable.
UX/UI Designer
Deliver a positive and memorable experience from the first interaction to ongoing engagement.
Product Designer
Bring together creativity, strategy, and empathy to craft holistic solutions that meet user needs and business objectives.
MY PORTFOLIO
I believe my work speaks for itself. Browse my most recent projects below
and enjoy my handmade work with love for every detail.
DESIGN TOOLS
- Workshops
- Business Model Canvas
- Value Proposition Canvas
- ACD - Assumptions, Certainties, Doubts
- User Research
- Observation Notes
- Empathy Map
- Interview Guide
- Journey Map
- Personas
- User Stories & User Scenarios
- Definition
- Ideation & Brainstorming
- Evaluation & Prioritisation Matrix
- Hypothesis Generation
- Early Prototyping
- Customer Journey, Journey Map, MindMap
- Service Blueprint & Roadmap
- Ecosystem Map
- Service Prototyping
- Service Testing
- OKRs & Success Metrics
- Minimum Viable Product (MVP)
TECK STACK
- Figma
- FlowMap
- Miro
- Mural
- Canva
- ProtoPie
- Webflow
- WordPress
- ClickUp
- Wrike
- Asana
- Trello
- Slack
- Hubspot
- Google Products
- Apple iWork
SOFT AND PEOPLE SKILLS
- Critical Thinking
- Emotional Intelligence
- High Energy - Initiative & Attitude
- High Integrity - Work Ethics
- Problem-solving
- Ability to work independently as well as in a multidisciplinary team
- Team leadership
- Multi-task confidently and productively
- Co-creative
- Optimist
- Empathetic
- Collaborative
- Good Listener
- Decision-making
- Communication
TESTIMONIALS
The comments below are just a sample of the clients who transformed
their business with Service Design and Project Management approaches.
“Alex has a natural ability to facilitate team dynamics. While at weme, Alex did well working on great challenges related to the development of new products, services or business models. Count on him to bring deep thinking and insight to any project conversation.”
“As a customer, I had the chance to work with Alex on 3 different projects, all related to customers’ attendance and business models.
It’s impossible to not say that Alex is = DT/UX as well as DT/UX = Alex. Besides the deep technical knowledge of DT/UX, he has one of the most important skills: communication (
simple and easy way of adapting himself to the different publics, and has been always a good listener).
He conducts user interviews at a high level and frequently achieves results due to his communication skills, where empathy and smiling are always present.
And for sure he is a great person, someone who is always nice to talk to and exchange knowledge and experiences with.
Need DT/UX? Alex is the guy. “
“Alex was one of my great teachers on Design Thinking and other agile methodologies. We worked together on some projects with big companies that had great challenges related to the development of new products, services or business models. Alex was a great inspiration and leader, delivering all the projects with excellence.”
“Alex has always been a role model to me – both as a person and especially as a design specialist. As the designer and agile enthusiast he is, he was always the bridge between great people and businesses in order to re-think the “whys” and the “hows” of their own business, and how it could be evolved in a more strategical and user-centric way. He’s passionate, and energetic, and has extensive knowledge of almost everything related to corporate innovation. There’s nobody I would recommend more for a complete deep design experience than him.”
“I was a client of Alex while I was working in 2 different organizations (Bosch and De Heus).
Alex is extremely smart, emphatic and committed to delivering outstanding results – and while doing it, he is humble!
He goes deep into understanding your business, and your needs and bringing solutions that will support and drive your business success. We partner to find solutions to problems in HR, Sales and Manufacturing.
I strongly recommend his work.”
“Passion and dedication are characteristics that guarantee the quality and relevance of Alex’s work. Very charismatic, he manages to attract the right people to work and collaborate towards a fantastic job.”
“A very teaching leader and passionate about his job. Alex has always been really patient and dedicated to the people he used to lead. I had several chances to learn from him, technically, about design, coaching and innovation tools, but specially about soft skills. For me it was such an honor work almost 5 years side by side to him. Hope we have more opportunities to work together in the future. “
“I worked with Alex on product development projects for some industry and retail sectors in Brazil. In this period it was clear, both by the results achieved and by the process itself, that Alex has a deep knowledge of Desing Thinking and Agile Methodologies. His knowledge and seniority have placed him as a key resource in the development of these projects.
I certainly recommend it for projects and work in the development of products, solutions, and open innovation.”
“I mostly remember Alex dealing with stressful situations in an easy-going way. He hired me but we got the opportunity to be in different positions in the same company, which also shows his great ability to adapt and evolve.”
A few companies
I have worked for, with, or at…
GET IN TOUCH!
Curious to learn more about me? Let’s connect! Use the form below to reach out if you’d like to know more about my skills and experience. I’m eager to discuss how I can contribute to your team.
My Location
Sydney, NSW, 2232, Australia
Let's Chat
0432 244 117
Email Me
s.alexsilva@gmail.com